This Refund/Return and Exchange Policy is "as of" August 13, 2008
We at 3 Star Inc., Stand Behind, and Believe in, the Products We Sell, or We Would Not Sell Them... We Believe That You will be 100% Satisfied with the Product(s) and/or Service(s) Offered by 3 Star Inc., and Further, that We (Collectively) can Resolve any Issue that May Arise to Our Mutual Satisfaction. Having Said That, and Absent of any Other Remedy Mutually Agreed Upon, We Provide You with the Following Remedies If at Any Time after Sale, You Feel Need to Avail Yourself to Them.
In Addition, 3 Star Inc. et al, Reserves the Right to Refuse Service to Anyone at Any time. Though We Cannot, and Reasonably Cannot Be Expected to, Pre-emptively Screen Those Who Would Have Access to This Web Site Presented in a Public Domain, We Can and Will Remedy the Situation by Refunding All Monies and Fees Associated with the Transaction via the Method of Payment Used by You, Prior to Notice of Invoked Remedy, and Shipment of the Item(s) in Question.
Refunds Returns and Exchanges
Prior to Shipping and Delivery- You Must Call the Phone Number above, and Upon Satisfactory Proof of Identity, Cancel the Delivery, and Hence Your Order, No Reason Necessary, for Full Refund of Total Sale Price including Tax, Shipping and Insurance Costs.
Within the First 30 Days- (Calendar, starting on Day of Delivery), No Reason Necessary, Refund will be Given via Method of Payment Originally Used by You, upon Satisfaction and in Consideration of the Following:
(1) Does Not Cover "Field Pull", "Used", "Cable", "Wire" or "Special Order" Items, see Warranty Policy. (2) Item Must First be Unused, Undamaged and Returned in Like Condition Sent with All Packaging and Materials Included (see Shipping and Warranty Policies). (3) The Return Shipping and Associated Insurance Costs are Yours to Bear (We can Provide You with Return Waybills on Our Accounts if Requested), and are Deducted from Refund Total (which is Complete Sale Total Including Shipping, Handling, Insurance and all Taxes and Governmental Fees). (4) In Addition, Any Item(s) Purchased from Us as a Result of a Quote (Written or E-mailed), Extended to You for Your Consideration Prior to Purchase, are Subject to a Re-Stocking Fee of up to 20% of Item(s) Original Purchase Price (which is Complete Sale Total Excluding Shipping, Handling, Insurance and all Taxes and Governmental Fees).
Within the First 45 Days- (Calendar, starting on Day of Delivery), You can Exchange for Like or Similar Item or Value (Basically Considered as Store Credit), upon Satisfaction and in Consideration of the Following:
(1) Does Not Cover "Field Pull", "Used", "Cable", "Wire" or "Special Order" Items, see Warranty Policy. (2) Item Must First be Unused, Undamaged and Returned in Like Condition Sent with All Packaging and Materials Included(see Shipping and Warranty Policies). (3) The Return and Replacement Shipping, and Associated Insurance Costs are Yours to Bear (We can Provide You with Waybills on Our Accounts if Requested), and are Deducted from Item(s) Original Purchase Price (which is Complete Sale Total Excluding Shipping, Handling, Insurance and all Taxes and Governmental Fees).
After 45 Days- No Refund, Return, Exchange or Store Credit Can be Considered, and All Sales are Considered Final. However, Depending on the Product Condition at Time of Sale, Your Product will Likely be Covered under Applicable ManuFacturer Warranty (see Warranty Policy).
Honest Mistakes on Our Part- Are Mistakes of Substantive Quantity or Model Number Difference and are Subject to Refund or Exchange On Us with the Following Limitations and Provisions:
(1) The Mistake Must be Discovered by You and Brought to Our Attention (In Person/By Telephone First, and Then in Writing or E-mail) Within 45 Days (Calendar) of Delivery. (2) Item(s) Must be Unused, Undamaged and Returned in Like Condition Sent with All Packaging and Materials Included. (3) We Will Cover All Shipping, Handling and Insurance Costs Associated with the Refund or Exchange. (4) Refund or Exchange Consideration Will Not Exceed Original Purchase Total (which is Complete Sale Total Including Shipping, Handling, Insurance and all Taxes and Governmental Fees). (5) You agree that the Final Determination of Applicability of the Product(s) Sold or Service(s) Rendered by Us (Collectively) is Yours and Yours Alone to Discern Prior to the Installation or Use of Said Product(s) or Service(s). (see Warranty)
Honest Mistakes On Your Part- Are Exactly that, and 3 Star Inc. Commits to reaching a Mutually Agreeable Resolution with You, Upon Notice to Us (In Person/By Telephone) and in Absence of any Other Remedy, within the Constructs and Confines of the This Policy and Others as They are Spelled out Above.