Warranty Policy 

Warranty Policy

This is a Website of 3 Star Inc., (a Virginia Incorporation) located at:

9487 King Air Court Suite C
Ashland, VA 23005 USA

...and can be contacted by:

Telephone-(804)550-7202
or e-mail:
support@3starinc.com

This Warranty Policy is "as of" August 13, 2008

We at 3 Star Inc., Stand Behind, and Believe in, the Products We Sell, or We Would Not Sell Them... We Believe That You will be 100% Satisfied with the Product(s) and/or Service(s) Offered by 3 Star Inc. The Following Defines and Delineates the Differences in Condition of the Various Product Ranges We Offer for Sale, and the Minimum Warranties We will (not) Provide in Absence of any Other(s).

3StarInc.com Sells "New", "Like New", "Refurbished", "Field Pull-Out" and "Used" Equipment of Various Manufacturers' Brands, Including Our Own.

3 Star Inc. Products are Those Products Labeled under the 3 Star Inc. Brand(s) and as Such are Warranteed to be Free of Defects in Material and Workmanship by Us for a Period of One Year (Calendar, Starting at Date of Sale).

When Not Specifically Stated Otherwise, The Product Condition is Assumed to be that of "New" or "Like New" and that Regardless of Sale Condition, Unless Otherwise Stated, All Product(s) are Warranteed Against Infantile Failure and D.O.A. by 3 Star Inc. Once Installed by a Qualified Professional, Manufacturer Warranty (if any) Applies. This and Any Other Warranty, Written or Implied, Does Not Cover and This Exclusion is Not Limited to; Acts of God, Mis-Use, Modification or Use Other than Intended (see General Disclaimer below).

New- is Unused Equipment, Parts or Supplies That are Original Equipment Manufacture in Original Packaging or Equivalent that is of Recent or Current Manufacture. Unless Otherwise Stated, It will Be Assumed that the Original Manufacturer Warranty is for One Year (Calendar) against Defects in Material and Workmanship, Starting from Date of Sale. 

Like New- is Un-Used Equipment, Parts or Supplies That are Original Equipment Manufacture in Original Packaging or Equivalent that is Not of Recent or Current Manufacture and May, In Fact, be Discontinued. Unless Otherwise Stated, It will Be Assumed that the Original Manufacturer Warranty is for One Year against Defects in Material and Workmanship, Starting from Date of Sale.

Refurbished- means that the Equipment, Parts or Supplies Was of UnKnown Condition Prior to a Repair or Re-conditioning Process that Brings the Equipment, Parts or Supplies Back to within Original Factory Specifications or Generally Accepted Industry Equivalent. Unless Otherwise Stated, It will Be Assumed that the Only Warranty is for 90 Days against Defects in Material and Workmanship, Starting from Date of Sale.

Field Pull (Out)- is Equipment or Part(s) of Equipment that Were Removed from Operative Use at the Time of Liberation and is Assumed to be in Acceptable Working Condition. Unless Otherwise Stated, It will Be Assumed that the Only Warranty is for 30 Days against Defects in Material and Workmanship, Starting from Date of Sale.

Used- means Exactly That. There may be some Indication of Age and Working Condition in the Description. Unless Otherwise Stated, There is No Warranty Provided for this Product.

Cable- Once Installed, Cannot be Returned to Like Condition at Time of Sale and Delivery, and Hence, is not a Refundable, Returnable or Exchangeable Item. However, Item Is Warranteed to be Free from Defects in Material and Workmanship by Manufacturer for a Period of One Year (Calendar) from Time of Sale.

Wire- Once Installed, Cannot be Returned to Like Condition at Time of Sale and Delivery, and Hence, is not a Refundable, Returnable or Exchangeable Item. However, Item Is Warranteed to be Free from Defects in Material and Workmanship by Manufacturer for a Period of One Year (Calendar) from Time of Sale.

Special Orders- Involve Providing a Product to Quantity, Type, Use or Specification that is Catered To You and Your Order. Unless otherwise Stated, There is No Manufacturer Warranty in Effect, and Hence, Cannot be Refunded, Returned or Exchanged.

General Disclaimer

Descriptions, Images, Specification Sheets and Guidance- 3 Star Inc. et al, makes Every Reasonable and Good Faith Effort to Provide You, the Customer, with Accurate Listing Descriptions, Images, Associated Specification Sheets and Usage Guidance Information on All Products and Services Shown Displayed on This Web Site at the Time of View. Information Comes from Numerous and Varied Sources, Including the Manufacturers Themselves, and All are subject to Error or Omission and to Change without Notice or Remedy. We provide the information and specifications herein on an "AS IS" basis, with no representations or warranties, whether express, statutory or implied. In no event will We be liable for any damages (including consequential, indirect, incidental, special, punitive, or exemplary damages) whatsoever, even if We have been advised of the possibility of such damages, whether in an action under contract, negligence or any other theory, arising out of, or in connection with the use, or inability to use, the information or specifications described herein. All sales are subject to our standard terms and conditions of sale. The information provided in any Product Disclosure, and the identification of materials listed as reportable or restricted within the Product Disclosure, is correct to the best of our knowledge, information and belief at the date of this publication. The information provided in any Product Disclosure is designed only as a general guide for the safe handling, storage, and any other operation of the product itself or the one that it becomes a part of. Any Product Disclosure is not to be considered a warranty or quality specification. Regulatory information is for guidance purposes only. Product users are responsible for determining the applicability of legislation, regulation, code, installation, use and impact based on their individual usage of the product. As the Customer, You agree that the final determination of applicability of the Product(s) Sold or Service(s) Rendered by Us (Collectively) is Yours and Yours alone to Discern Prior to the Installation or Use of Said Product(s) or Service(s).

Warranty Limitations- 3 Star Inc. Represents, for the benefit of You only, that at the time of sale to the You, the Product(s) sold is in "New" or "Like New" Condition, Unless Otherwise Indicated.
3 Star Inc. shall have no obligation to correct or otherwise remedy any non-conformity or defect in the equipment, if:
(1) The equipment is not properly installed in a suitable operating environment.
(2) The equipment is not properly maintained and operated under normal conditions by qualified personnel.
(3) The Customer has not notified 3 Star Inc. in the Manner and Methods Described above upon discovery of any nonconformity or defect (or other breach). Under no circumstance shall 3 Star Inc. et al be liable to You for any loss of profits, any incidental, special, exemplary, or consequential damages, or any claims or demands brought against You by any other party, even if 3 Star Inc. has been advised of the possibility of such claims or demands This limitation is intended to apply to all of Your family members, guests, invitees, and other visitors to Your premises or locations of Product use. Under no circumstance shall 3 Star Inc. et al be held liable for loss or damage that may incurred by You due to Fire, Burglary, or Robbery where products sold by 3 Star Inc. have been installed by You and or Your agent, nor from any damage caused by incorrect assembly, misuse, modification, reimbursement for Your installation time or acts of God. The laws of the State of Virginia shall govern all transactions between You and 3 Star inc. Any dispute or litigation with respect to transaction shall take place exclusively in the State of Virginia. 3 Star inc. itself offers no express or implied warranties, other than Products under the 3 Star Inc. Brand(s) be Free from Defect in Material and Workmanship for a period of one year (Calendar) from date of sale, including implied warranties of merchantability or fitness for a particular purpose  and will not be responsible for any incidental, consequential, or other damages. Provided, this limitation on warranties and damages does not apply whenever such limitations are precluded by law, including consumer protection legislation. 3 Star inc. is not responsible for any and all costs and/or fees associated with installation, damages, repair and/or loss of renumeration as a direct or indirect result of use of the product. As the Customer, You agree that the final determination of applicability of the Product(s) Sold or Service(s) Rendered by Us (Collectively) is Yours and Yours alone to Discern Prior to the Installation or Use of Said Product(s) or Service(s).


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